24/7 Guided Support

Shepherd Bot

Shepherd Bot can help route Summit County Stand Down questions, concerns, and technical issues. If this needs staff follow-up, Shepherd Bot will create a ticket and make sure your contact information is included.

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Before You Submit

Shepherd Bot: I can help with registration questions, vendor/volunteer details, workshop questions, donor/sponsor questions, and website or form issues.

Shepherd Bot: If something is broken, choose Technical issue. Please tell us what page you were on, what you clicked, and what happened.

  • Use a working email or mobile number so staff can respond.
  • Include the page, form, or button that caused trouble.
  • For urgent operational concerns, mark the urgency accurately.

Create a Support Ticket